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Using Views and Filters on The Aggregated Accounts Page

Contents

Introduction

View the Status of a Linked Account

Actions and Workflows on the Aggregated Accounts Page

Manage Accounts with Multi-Edit

Edit Credentials, Refresh Link Status

Open the Custodian Site Directly

Select Accounts

Export Aggregated Accounts Page Data

Change Your View on the Aggregated Accounts Page

Page Views

Filters and Saved Filtering

Reset or Clear Filters

Sort Column Data

Change Column Widths

Navigate and Search the Aggregated Accounts Page

Search for Accounts

Navigate Pages

 

Introduction

The Aggregated Accounts page lists all of your linked accounts, including balance-only, advisor permissioned data (APD) accounts, and reconciled accounts. These are some of the important tasks you can complete on the Aggregated Accounts page: 

For more information about linked accounts, see Understanding Linked Accounts.

Permissions

You can only use the Aggregated Accounts page to manage linked accounts if:

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View the Status of a Linked Account

To help you manage linked accounts, the Link Status column on the Aggregated Accounts page shows the current status of the link between the external account and Tamarac.

These are the possible statuses you might see for accounts found on the Aggregated Accounts page: 

Status Meaning

Errors can have various causes. Refer to the message in the Status Detail column for details.

Possible resolutions for accounts with errors include: 

  • Check and refresh account linking information.

  • Re-enter credentials.

  • Log in and resolve updates with the provider. Possible reasons include accepting updated Terms & Conditions or updating security questions.

  • Wait. The issue may resolve itself in time.

Contact your dedicated service team for additional assistance.

The account is successfully mapped to an account in Tamarac but it has not been refreshed within the last business day. To resolve this message, refresh the account manually.

The account is successfully mapped to an account in Tamarac and it was refreshed within the last business day.

The account is not yet mapped to an account in Tamarac, but it was refreshed within the last business day. It is common to see this status on accounts that are in the process of being converted from balance-only to reconciled accounts.

Be aware that accounts are converted during your nightly sync. It can take up to 24 hours for balance-only accounts to convert to reconciled accounts.

After you click Refresh Status, you may see this message while Tamarac is refreshing the link status for that custodian.
The account is in the process of being unlinked.
The account has been unlinked but will remain displayed for historical purposes.

 

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Actions and Workflows on the Aggregated Accounts Page

The Aggregated Accounts page allows you to take these actions when creating and managing your linked accounts.

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Manage Accounts with Multi-Edit

The Actions list lets you take action to manage your linked accounts.

Once you've selected one or more accounts, the Actions list lets you begin the following linking workflows: 

You can complete these actions for individual accounts on the Aggregated Accounts page. For information about these actions, see Link, Edit, or Unlink Accounts on the Aggregated Accounts Page.

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Edit Credentials, Refresh Link Status

Use the Edit Options icon () lets you take action for an individual account on the Aggregated Accounts page.

Depending on the account type, you can complete the following tasks using the Edit Options menu: 

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Open the Custodian Site Directly

The Aggregated Accounts page includes a direct link to the custodian's website so you can check credentials on the custodian's site before using them to link an account in Tamarac.

To open the custodian's website in a new tab from the Aggregated Accounts page, click the icon in the Custodian column to open the custodian's website in a new page.

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Select Accounts

You can select all the records by clicking the check box in the column heading. For more selection-related actions, including selecting a single page and clearing all selections, click .

To learn more about the Select All check box functionality, see The Select All Check Box.

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Export Aggregated Accounts Page Data

On the Aggregated Accounts page, export respects filters. When you export data, your data set only includes the data you have filtered for.

To export data from the Aggregated Accounts page, follow these steps:

  1. On the Accounts menu, click Aggregated Accounts.

  2. Select the check box next to the accounts you want to export.

  3. Click Actions.

  4. Click Export Data. The CSV file is downloaded to your computer.

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Change Your View on the Aggregated Accounts Page

Just as on other pages throughout Tamarac, you can create views of pages to filter the data to your specifications. You also have the option to share views with your colleagues.

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Page Views

The Aggregated Account page views are personalized views of the Aggregated Accounts page you can apply to add specific columns and filters. With views, you can create several customized views of your data so that you can make more informed decisions.

When you edit a view on The Aggregated Accounts page, you can preset filters for specific columns in your saved view. This way, whenever you apply that saved view, the column you filtered will always be filtered with the specific criteria you applied.

To learn more about views, see Using Page Views.

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Filters and Saved Filtering

Use column filters to narrow down the accounts displayed on the page and more quickly identify the account or accounts that you want to work with.

To filter a column click to apply the desired filter. Columns that show the solid icon () have filters applied to them.

The following filters are available depend on the data type displayed in the column:

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Reset or Clear Filters

Use the following to see the data you want.

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Sort Column Data

To sort a column in either ascending or descending order, click the column name to sort that column. An arrow () in the column header indicates sort order.

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Change Column Widths

You can use the space on your Aggregated Accounts page most effectively by adjusting the column widths for any views you own. Advisor View automatically saves your display settings so that when you leave the page and return later that day, your columns will remain set up in the way that works best for you.

To change the width of a column:

  1. Place your mouse over the edge of the column header you want to resize.

  2. Your mouse pointer will change to a resizing pointer .

  3. Click and drag the column to the desired width.

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Navigate and Search the Aggregated Accounts Page

Just as on other pages in Advisor View, you can search for single accounts and use page navigation to visit next and previous pages.

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Search for Accounts

Use the Search Accounts box to view accounts based on account name or number.

When you search for accounts, be aware that:

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Navigate Pages

You can see 50 records at a time on the Aggregated Accounts page. See additional accounts on other pages with the page navigation at the bottom of the page.

To navigate to a specific page, type the number in the Page box and press Enter. You can also click on the listed numbers to jump straight to that page.

Use the arrows to navigate to next and previous pages.

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