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Post a PDF Report to a Client Portal

The document vault allows you to share PDF reports generated within Advisor View directly to your clients' portals.

If you want to know how to post external files, see Post Documents, Reports, and Other Files to Client Portals.

To post a PDF report to a client portal:

  1. On the Accounts menu:

  2. Select one or more record that you want to generate a report for, and in the Actions list, click Generate PDF Report.

  3. Select an option for your template:

  4. Click the As of date box. In the calendar that appears, click an end date for the report. This date will be used on all accounts and households you selected.

  5. In the Delivery method list, click Post reports to clients.

  6. Click Continue.

  7. Complete any of the following configuration options,which are available for the Post reports to clients option:

Setting More Information
File description Type the description for the file; this communicates to your client the nature of the posted document. This text is fully searchable.
Folders For higher-level or broader file organization, choose a folder from the list of existing folders to file the report in. The report can only be stored in one folder at a time. For more information on folders, see Manage Folders.
Labels Choose a label for the report, if applicable. For more information on labels, see Manage Labels.
Post reports to clients with access to

If you are creating a report for a group, select the level of access that a client will be required to have to see the report posted to their portal.

  • All Accounts. Ensures the report is posted to the client’s portal only if the client has access to all accounts within a group.

  • At least one account. Advisor View will post the report for the group to the client if the client’s portal account access allows them to see even just one account associated with the group.

Send notification email to users

Select this check box if you want the posted document to be accompanied by an email announcement.

For more information on customizing the emails that Advisor View sends, visit Customize the Automated Email Messages that Advisor View Sends.

Post announcement to users

Select this check box if you want the posted document to be accompanied by an announcement that appears on the client’s portal dashboard. 

In the end date box, choose the date when the announcement will be removed from the client portals. If you leave this field blank, no end date will be used and the client will have to manually remove the announcement. In most cases, it's best to specify an end date.

For more information on announcements, visit Announcements.

 

  1. Click Generate and Post Reports. For more information about documents you have posted, including how to delete documents from both your document vault and the client portal document vault, see Use the Document Vault.

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