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Mobile App Dashboard

Contents

Introduction

View Dashboard Tiles in the Mobile App

Custom Websites on the Mobile App

 

Introduction

The mobile app dashboard displays the client portal dashboard optimized for mobile viewing. It allows your clients to see a quick summary of the data points you consider important.

Best Practice

The client view should include a dashboard. The client will not be able to log into the app unless there is a dashboard assigned to their portal.

For more information on dashboards in client views, see Create a Client View and Client Views - Dashboard Page.

Note

Before you will see dashboard tiles in the mobile app, complete the following:

  1. Create dashboard tiles and configure tabs on the dashboard page.

  2. Add the dashboard page, including tiles and reports, to a client view.

  3. Add the client view under Client Desktop View in the Client Portal Settings.

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View Dashboard Tiles in the Mobile App

The mobile app dashboard, which is the default screen displayed when the app opens, shows all the same tiles and reports as in the desktop app, but optimized for viewing on mobile devices.

The dashboard view varies slightly between tablet and mobile phone viewing. When viewing on a tablet, the dashboard looks very similar to on the desktop client portal. On mobile phones, the mobile app displays tiles in a vertical list, taking the top left desktop tile and moving left to right across each row of the dashboard, and then top to bottom.

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Custom Websites on the Mobile App

If you've added a custom webpage to your client dashboard page, the webpage will be displayed as one of the dashboard page tabs along with any reports you've added.

Note

If you use Apple devices, the custom webpage will only be displayed if it is hosted on a server that is App Transport Security (ATS) compliant. Otherwise a blank page will be displayed in place of the non-compliant webpage.

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