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Introduction
Notes in Advisor View allow you to add documentation to accounts that can be widely seen by other users who handle those accounts. Client wishes, account changes, alerting to special circumstances, meeting notes, and compliance issues can be documented in accounts using notes.
Because notes can be used for different reasons, there are many ways to add notes to accounts. In addition, users with permission to do so can also edit or delete old account notes and create bulk reports to review account notes.
Notes are used extensively for trading tasks. For more information on notes in Advisor Rebalancing, see Learn More About Notes.
Create Notes for Accounts
You can add notes to an account from many different places in Advisor View. The following steps outline the various ways to add notes to an account, including account notes and meeting notes.
Create an Account Note in One or More Accounts Using More Actions
To create a note to an account for one or more accounts, follow these steps:
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Visit the Accounts page.
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Select the check boxes next to the account or accounts where you want to add notes.
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In the Actions list, click Edit, and then click
.
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In the Add Note window, select the type of note for the account or accounts. Type in your note and then click Add Note.
Create an Account Note in a Single Account or Group
When viewing individual accounts or single groups, you can easily add account notes. To add an account note when viewing a single account or group, follow these steps:
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Visit one of the following:
Account Settings panel for an individual account
Group Settings panel for a group
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Click the Add Note icon for the account. These are the icons you might see in various accounts:
Icon Meaning 
This account has account notes
This account has no notes 
No notes exist, and your user does not have permission to add or edit notes. Note
The Accounts page has an available Notes column. When you add this column to your page view, you can see each account's Add Note icon
without having to open Account Settings or Group Settings. 
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In the Notes window, click
to add a new note.Note
Any historical notes already in the account will appear on the bottom portion of the Notes window.
When looking at a group's notes, notes for all accounts will be displayed. If a note was added to two accounts that are in the same group, you will see that same note twice in the group's notes window.
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In the Add Note window, select the type of note for the account or accounts. Type in your note and then click Add Note.
View a Note
You can view notes in two places in Advisor View:
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The Accounts page
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The individual account panel
Click in either location to view the notes for that account and group.
Edit or Delete a Note
Advisor View allows you to edit and delete account notes. However, this is only allowed for users who have permission to do so.
To learn more about permissions and roles, see Learn More About User Management.
Edit a Note
To edit a note, follow these steps:
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On the Accounts menu, click the account with the note you want to edit.
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Click
to open the Notes window.
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Click
to edit the specific note.
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In the Notes window, make the desired changes and click Save.
Delete a Note
important
Deleting a note is permanent. Once you delete a note, it cannot be recovered.
To delete a note, follow these steps:
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On the Accounts menu, click the account with the note you want to edit.
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Click
to open the Notes window.
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Click
to delete the specific note.
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In the Confirm Delete window, click Delete Note.